We'd Love to Hear From You
Have a question, a feature request, or need help with your account? The Pinnara.ai team is here. We're a small team that cares deeply about every customer — you won't get an automated response that goes nowhere.
Sales & Agency Inquiries
For team plans, white-label solutions, or high-volume API access, email us with your requirements and we'll get back to you within 1 business day.
Partnership & Affiliate Inquiries
Interested in promoting Pinnara.ai? See our Affiliate Program page or reach out directly via email.
Frequently Asked Questions
How quickly do you respond to support requests?
We respond to all support requests within 24 hours Monday through Friday. Complex technical issues may take up to 48 hours.
I'm having trouble generating content — what should I try?
First, check that your topic and keywords are filled in. If issues persist, try clearing your browser cache. If the problem continues, contact us with a screenshot and we'll fix it fast.
Can I request a feature?
Absolutely. We love hearing from users about what would make the product better. Email us with your feature idea and we'll add it to our roadmap review.
Do you offer onboarding for new users?
Yes. If you're on a higher-tier plan, you can request a 30-minute onboarding call with our team to get set up and get the most out of Pinnara.ai.